The smart-home concept is one that's been around for quite a while but has never really taken off. There are a variety of reasons for that, some of which I wrote about in an earlier piece about why we hardly made use of any smart-home features when we built a new house a year ago. However, one thing that's becoming increasingly apparent to me is that professional installation and on-site support (when needed) is going to be a vital component for mainstreaming this technology. And, therefore, the companies that have that capability will have an edge. Here are three examples of companies doing this, and the implications for others.
My home automation experience goes back to the Radio Shack Model III. I deployed an X-10 controller via a serial port. Lights turned on and off on a schedule. Friends and family thought it apropos that science fiction loving Dan was automating his home. As the years went by, however, not much changed. Until just a few days ago I was still running my last two X-10 controllers to manage nightstand lightscompanion controllers long relegated to a box in the garage when my home wiring proved too daunting for the X-10 signals.