MCN Newswire: Viacom Exec Calls Charter Deal a 'Blueprint' for Industry; Comcast Sees AI as Customer Service Game-Changer; Cable Ops Eyeing CBRS Spectrum Band
WHY THIS MATTERS:In the characteristically vague language that media execs use for discussing carriage agreements, Viacom chief data officer Kern Schireson indicated the deal is structured to foster a partnership that will enable the companies "to compete more effectively with some of the folks outside the TV ecosystem that are going after the same dollars."
WHY THIS MATTERS:Comcast Cable is looking at how to use artificial intelligence and machine learning to mine device and network data in ways that improve customer care, president/COO Dave Watson said on a panel in Denver.
WHY THIS MATTERS:As cable operators form and evolve their mobile and wireless strategies, they're looking at how to leverage Citizens Broadband Radio Service, a swath of 150 MHz-wide shared-use spectrum that's coming available.