New eBook Reminder: 5 Strategies to Maximize Technician Utilization

For any technology solution provider (TSP), capturing billable hours can be arduous and daunting – but it doesn't have to be. It's critical to keep your techs as billable as possible. The standard industry goal is to keep techs at least 80% billable. If they're not at 80%, you're sacrificing profitability by not utilizing your resources efficiently enough. Your techs' productivity levels are a major contributing factor, but they're not the only things poking holes in your revenue stream. Consider your billing and invoicing structure. Are invoices being sent out consistently (and on time), and are payments received within the requested payment time frame? The key to business success is streamlining these processes to make sure your techs are booked up and busy which results in billable time. Utilizing the 5 time-tested best practice steps outlined in the eBook makes your business more efficient, and allows for greater productivity because your service manager has visibility into what the techs are doing. Your techs in the field are held accountable, which positively reflects your bottom line. Click here to read

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