MCN Newswire: Comcast to Hire 5,500 CSRs

Top Stories - May 6, 2015 INTX 2015: Comcast to Hire 5,500 CSRs Comcast kicked off a major customer care initiative Tuesday, saying it will hire 5,500 customer service reps over the next three years, unveiling a prototype Studio XFinity store where customers and potential customers can try out the latest technology, and outlining new programs aimed at enhancing the customer experience. more Netflix to FCC: AT&T-DirecTV Deal Needs Work Netflix has told the FCC not to approve the AT&T-DirecTV merger as it is currently constituted, saying the new company would have the incentive and ability to slow competing over-the-top video services and unbundled offerings. more DirecTV U.S. Adds 60K Subscribers DirecTV's focus on high-margin customers appeared to pay off in the first quarter, as lower churn rates led to a gain of 60,000 net new subscribers in the U.S., a big boost from the prior year. more Higher ESPN Costs Can't Slow Disney Earnings The Walt Disney Co. reported higher profits despite lower income from ESPN, with net income rising 10% to $2.1 billion ($1.23 per share) from $1.9 billion ($1.08 per share) a year ago. Revenue was up 7% to $12.5 billion. more Discovery Earnings Up 9% for First Quarter Discovery Communications reported higher first-quarter earnings despite a slow U.S. ad market and foreign currency headwinds. Net income increased 9% to $250 million (37 cents a share) from $230 million (33 cents a share) a year ago. more Video/Blogs MCN Multicultural Perspectives HBO's 'Real Sports' Host Bryant Gumbel Slideshow: INTX Day One Photos From Chicago for May 4, 2015 MCN Guest Blog, Mignon Clyburn Throw a Lifeline Across the Digital Divide MCN Guest Blog, Steve MacDonald Acquired Content: Cable's Cornerstone Community, Leslie Jaye Goff 7 Ways to Make Your Company a 'Best Place' to Work News MCN's Complete Coverage of INTX 2015 INTX 2015: Usage-Based Pricing Inevitable New CSG, Charter Deal Covers Future M&A Cox Expands Gigabit Service CenturyLink Evaluating the RDK Suddenlink Plugs in Arris' CCAP Comcast's X1 Enters the 'Kids Zone' Josh Charles to Guest Star on 'Masters of Sex' Public Knowledge Asks FCC to Deny Stay Petition 7 Ways to Get More From INTX 2015 With the INTX App Store Supervisor - Cheyenne, WY Cheyenne, WY - Charter Broadband Installer-Wadena, MN Wadena, MN - Charter Account Executive St. Louis, MO - Charter Major Accounts Executive Casper, WY - Charter See all career listings here.   ©2015 NewBay Media, LLC

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