White Paper: Gartner 2014 Cool Vendors in Retail

Gartner 2014 Cool Vendors in Retail Sponsored By Description Learn about innovative and exciting vendors in the retail space in Gartner's 2014 Cool Vendors in Retail. This report highlights how Needle improves the customer experience in real-time with authentic advice from brand advocates. In this report you will learn: • What defines a brand advocate • Why customer experience is greatly enhanced when a customer interacts with an advocates in real-time • How these real-time conversations generate higher conversion rates, AOV's and up-sell opportunities

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