Many large businesses outside of the cable industry excel at turning customers into fans. These companies provide superior experiences, measure customer responses, regularly refine operations and see positive financial returns. This Webinar will address how these companies provide the best customer experiences, what they do to measure and improve processes, and what steps cable operators can take today to turn their customers into fans and deliver a superior customer experience. Join Multichannel News and NetCracker on January 21st at 11:00 AM PT / 2:00 PM ET for this Free webinar.