Measuring Communications Effectiveness By Vern Freedlander, Vice President, Production, X2O Media Now more than ever, the business sector is looking for hard evidence that communications programs are meeting objectives. The economic downturn has forced corporate communicators everywhere to apply a laser-like focus on costs and show the ROI for communications campaigns. This is a very difficult task. For example, how does one show hard numbers that a target audience has been sufficiently influenced by a communication or that a new technology installation has “engaged” more employees? MORE»