| Today's Top 3 Stories | | #1 | Apple Plans 'Enormous' iPhone Upgrade Event This Week To Boost Sales
| | | Apple is planning to hold an "enormous" iPhone-related event in its stores this week in order to boost sales, according to a source with knowledge of the initiative. Beginning May 8th, the source said, Apple will be contacting upgrade-eligible iPhone users with older iPhone models via email to come into their local Apple Store to update to a new iPhone 5s or iPhone 5c… (9to5mac) Why This Is Important: The program is just one part of Tim Cook's effort to dramatically boost iPhone retail sales.
| | | #2 | Microsoft Surface Mini Likely Debuts May 20
| | | Late Monday afternoon, Microsoft issued press invitations to a Surface-related event in New York City on May 20. Commentators widely assume the company will unveil the so-called Surface Mini. Microsoft has never acknowledged plans for such a product, though the alleged device has been a rumor-mill fixture for more than a year. The invitation encourages recipients to join the Surface team for a "small gathering" but provides no other insight into the event's agenda. (InformationWeek) Why This Is Important: The full-sized Microsoft Surfaces are still losing money, so, unlike Apple, Microsoft will need to offer more than just a scaled-down version of the tablet. | | | #3 | Dell Turns 30: Where To Next?
| | | Marking its 30th year in business over the weekend, Dell faces a future that doesn't look much like its past. (InformationWeek) Why This Is Important: In order to reduce its revenue's reliance on PCs, Dell needs to make its services more easily integrated with other manufacturers' technology.
| | | | |  | "The days of platforms for servers and end users are at an end. The Cloud and mobile shakes that up." -- Forrester Research analyst David Johnson
| | | Blog Post of The Day | Data Point: The New Customer Service Pro: Your Gadget
By Brian R. Fitzgerald Shoppers have always wanted good customer service. They just prefer now to get it from themselves. People browsing store aisles would much rather use their own devices or electronic kiosks rather than speak to employees, according to a Deloitte study that was charted by Statista. More » |
| | | Upcoming Events |
| Was this copy of CE Newswire forwarded to you? Start your own subscription by clicking here. | |  | |
| |
|
|
|
| TWICE Editorial Team Stephen Smith, Editor In Chief Phone: (917) 281-4754 (917) 281-4754 | Email
Greg Tarr, Executive Editor Phone: (917) 281-4760 (917) 281-4760 | Email
John Laposky, Managing Editor Phone: (917) 281-4736 (917) 281-4736 | Email
Lisa Johnston, Senior Editor Phone: (917) 281-4733 (917) 281-4733 | Email Joseph Palenchar, Senior Editor Phone: (917) 281-4746 (917) 281-4746 | Email
Alan Wolf, Senior Editor Phone: (917) 281-4769 (917) 281-4769 | Email
|
| |  |